Ideas and perspectives on AI strategy, operational improvement, and building better businesses — grounded in real experience working with NZ organisations.
N16 is one of a small number of confirmed providers in the NZ government's new AI advisory pilot programme.
NZ has more SMEs per capita than almost anywhere in the developed world — and lags badly on productivity.
Why 95% of AI pilots fail and how to build an AI-ready business by reimagining processes, not just automating chaos.
The uncomfortable truth about why most AI projects never make it out of the pilot phase — and what to do differently.
Most businesses don't need more AI. They need clarity on where it actually helps.
Lean practitioners have relied on DOWNTIME for decades. But as AI enters daily work, it's time to ask: are we overlooking a new kind of waste?
If you're engaging a consultancy, it's time to revisit your assumptions.
The knowledge your business needs to solve its biggest problems is probably already inside it.
Critical knowledge walks out the door when people leave. Here's how to fix that.
A deep dive into the systemic and cultural factors holding NZ back.
How empowering teams to solve their own problems drives engagement and builds a culture of continuous improvement.
How to set objectives and build the routines that make them stick.
As businesses grow, simple things get hard to manage. A well-designed management system is the antidote.